HELP

 

ORDERS

ONCE I PLACE AN ORDER, WHEN WILL MY ACCOUNT BE CHARGED?

WHEN WILL I BE CHARGED FOR A PRE-ORDER ITEM?

CAN I CANCEL OR MAKE CHANGES TO MY ORDER?

 

 

 

RETURNS

  • HOW LONG WILL IT TAKE FOR ME TO GET A REFUND ON MY RETURNED ITEM?
  • WILL YOU ACCEPT RETURNS OF PRODUCT IN ANY CONDITION?
  • WHO PAYS FOR MY RETURN?
 

 

SHIPPING

 

MY TRACKING SAYS MY ORDER WAS DELIVERED, BUT I HAVEN’T GOTTEN IT YET. WHERE IS IT?

I RECEIVED NOTIFICATION MY ORDER WAS SHIPPED BUT I STILL HAVE NOT RECEIVED IT AND MY TRACKING INFO DOES NOT INDICATE THE PACKAGE WAS DELIVERED.

WHAT DO I NEED TO KNOW ABOUT CUSTOMS FEES?